A post-mortem meeting is a formal discussion that occurs after the completion of a project or the resolution of an incident, such as a software failure or a server crash. The primary objective of these meetings is to analyze what went right and what went wrong, identify the root causes of any issues, and develop strategies to prevent similar problems in the future.
Key Aspects of Post-Mortem Meetings:
Purpose:
Incident Post-Mortem: Focuses on understanding the causes and impacts of a specific incident, such as a software failure, and identifying preventive measures to avoid recurrence[1][4].
Project Post-Mortem: Reviews the overall performance of a project, including successes and failures, to gather insights for process improvements in future projects[2][3].
Process:
Preparation: Involves gathering detailed information such as timelines, error logs, and key performance metrics. A clear agenda is set, and a moderator is chosen to lead the meeting[1][2][3].
Discussion: The meeting typically includes a review of the incident or project timeline, identification of root causes, and a discussion of what worked well and what did not. It is crucial to maintain a blameless environment to encourage open and honest communication[1][4][5].
Outcome: The meeting concludes with actionable recomme...
